State Health Insurance Assistance Program (SHIP) Technical Assistance Center Client Technical Support Manager

The State Health Insurance Assistance Program (SHIP) Technical Assistance Center is funded by the U.S. Administration for Community Living to provide technical assistance, training, and resources to the 54 SHIP programs across the U.S. and its territories.

This position has primary responsibility for responding to requests for help received through the SHIP TA Center’s national toll-free number, used by both the public and by SHIP staff and volunteers and providing individualized technical assistance to support users of the national SHIP data reporting system, called STARS. In addition, this position assists in analyzing available data to ensure that the SHIP TA Center is meeting the needs of the clients it serves, which includes both SHIP program representatives and Medicare-eligible members of the public.

Download the complete job description here.

If you have questions, please contact NEI3A’s Human Resource department at 1-800-243-0678 or email jbeaver@nei3a.org.

NEI3A is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, skin color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or any other characteristic protected by applicable law. NEI3A believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.